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Co-production is statutory from 2029. We've made it the easiest part of your week.

The SENDCo invites the parent in one click. The parent sets up a passkey or password in under a minute, then signs in any time to review the plan and add their voice. The SENDCo accepts contributions in one click.

Parent invite email and portal on a mobile phone

Co-production through a Word document and an email chain doesn't meet the new standard.

Under the SEND Reform White Paper, every ISP must be co-produced with parents and reviewed annually. The DfE's expectation is digital, not Word-and-email. Schools that can't show structured parent contribution by September 2029 will be at significant risk of failing the inspection standard.

Stacks of paperwork and email threads representing the old way

Parents see what affects their child. They don't get edit access to the plan itself.

Parent portal screen, annotated
  1. 1

    What the parent sees

    Child's name, current plan summary, next review date.

  2. 2

    What they can contribute

    Parent voice text, what's working at home, concerns.

  3. 3

    What they can't do

    No edits to provision, no access to other pupils, no admin.

Parents see what affects their child. Nothing more, nothing less.

What the parent portal does.

  • Secure, one-click invitation

    The SENDCo invites a parent in one click. The parent sets up a passkey or password on first visit — most do it in under a minute. After that, they sign in normally whenever they want to review the plan. Magic-link invitations expire in 15 minutes for security.

  • Structured contribution

    Parents add their voice through guided prompts: what's working, what's not, what they want for their child. Their input arrives at the SENDCo's desk, ready to be accepted into the next ISP review.

  • SENDCo controls everything

    The SENDCo decides when to invite, what to share, and which contributions to accept. The parent portal is read-only by default. Anything the parent submits has to be reviewed before it lands in the plan.

Parent portal integration illustration

Four steps. One per actor.

  1. SENDCo invites

    Clicks 'Invite parent' on the pupil profile, picks which sections to share.

  2. Parent receives email

    Branded with the school's name. One-time magic link, 15-minute expiry. Sets up the account in seconds.

  3. Parent contributes

    Reviews the plan, adds parent voice, confirms what's working at home.

  4. SENDCo accepts

    Reviews submissions, accepts into the next ISP review, audit-trailed throughout.

Built for the data the GDPR cares most about.

The parent portal handles the most sensitive data a school holds. We've built it for that.

  • Magic-link invitations expire in 15 minutes. Parent accounts use passkeys or passwords, with optional 2FA. Sessions expire after 30 days of inactivity. Instant revocation by the school.
  • Parents only ever see their own child's information. There's no cross-pupil access, ever.
  • Every parent view, contribution and acceptance is logged. The audit trail is exportable.
  • No third-party trackers, no analytics, no marketing pixels on the parent-facing pages.
Privacy and audit trail illustration

Common questions about the parent portal.

What if a parent loses their link?
Invitations expire in 15 minutes for security. If a parent can't complete setup in time, the SENDCo re-issues with one click. Once an account is set up, password and passkey recovery is handled by the parent through normal flows — not by the school.
Why an account rather than just a link?
SEND data is special category personal data under UK GDPR — the most sensitive category there is. A permanent shareable link is too weak a control: it can be forwarded, screenshotted, or end up on a shared device. A short-lived magic link for setup, followed by a secure account with passkey or password, 30-day session expiry and instant school-side revocation is the right pattern for this sensitivity. It's also what every comparable platform handling children's data does (Tapestry, ClassDojo, Arbor's parent portal).
Can both parents have access?
Yes. Each contact in the pupil's record can be invited separately.
What if parents don't have email?
Magic-link invitations can be sent by SMS as an alternative to email. The parent still sets up a secure account on first visit. For parents who don't use a smartphone, the SENDCo can run through co-production in person — the platform doesn't gate access to the SEND duty itself.
Can a parent edit the plan directly?
No. The portal is read-only. Anything they contribute is a separate submission that the SENDCo reviews before it enters the plan.
What about parents who don't speak English?
Browser-based translation works on the parent portal. Native multilingual support is on the roadmap for 2027.
What happens at the end of the school year?
The SENDCo can extend access for transition, or revoke it. The audit trail is retained for as long as the pupil's record is held.

Parent voice flows into ISP reviews. See how →

Parent voice is part of every EHCP evidence pack. See the sample →

Want to see this in your school? Apply for a founding place →